write off claims

Ever had a vehicle written off? You could be eligible for a write off claim if your insurer undervalued your vehicle.

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Understanding Vehicle Write-Offs

Young woman standing by damaged car after traffic accident reporting incident to insurance company using mobile phone - – write off claims assistance in the UK

A vehicle is classified as a write-off when it’s deemed too damaged to be roadworthy, or when repair costs exceed its pre-accident value. Common causes include: accidents (regardless of fault), theft, vandalism & weather damage (e.g. storms, floods). In such situations, insurers often retain the damaged vehicle and offer a settlement. However, these offers may undervalue the vehicle, leaving you financially disadvantaged and unable to afford a comparable replacement.

At Car Claim Specialists, our strategic partnerships help drivers across the UK recover what they’re owed through write off claims – making the process fast, simple, and stress-free.

Young woman standing by damaged car after traffic accident reporting incident to insurance company using mobile phone - – write off claims assistance in the UK

The Issue with Insurer Settlements

Research indicates that insurers sometimes propose initial settlements below the vehicle’s market value, anticipating that policyholders may accept without dispute. This practice can result in unfair compensation, as many customers may not be aware of their right to challenge these offers. The Financial Conduct Authority (FCA) has expressed concerns about this approach, highlighting its potential unfairness.

It is estimated that on average, policyholders have been undercompensated by approximately £1,554. This shortfall underscores the importance of assessing and, if necessary, contesting your insurer’s valuation to ensure you receive a fair payout.

Write off claim faq's

You should treat a vehicle as a write-off when repair costs exceed its value. This often happens after road traffic accidents, theft, vandalism or weather damage and can leave you out of pocket – especially if your insurer offers a settlement lower than expected.

Insurers assess several factors to determine if a vehicle is a total loss:

Market Value Assessment – Calculating the vehicle’s pre-accident market value based on make, model, age, mileage, and condition.

Damage Evaluation – Assessing the extent of damage to determine repair feasibility.

Repair Cost Estimation – Estimating the cost and time required for repairs.

Additional Costs – Considering expenses like vehicle storage, transportation, and provision of courtesy cars.

Some insurers offer a lower initial settlement, assuming the customer might accept it or may not know how to challenge it. This is a concern highlighted by the UK regulator, the Financial Conduct Authority (FCA). Even if the insurer increases its valuation, it still may not be high enough when compared to objective guidance available for valuing vehicles.

You may be eligible to make a claim if:

  • The accident wasn’t your fault

  • Your vehicle has been written off

  • You’re unhappy with the insurance settlement

  • You’ve experienced financial loss as a result

Even if you’ve already accepted an insurer’s offer, you could still pursue additional compensation – especially if you’ve suffered personal injury, financial hardship, or loss of vehicle use.

Compensation for write off claims can vary depending on:

  • The market value of your vehicle

  • The category of the write-off

  • Any associated personal injuries

  • Loss of earnings or transportation costs

We can help assess your claim for free and give you an honest estimate based on similar write off claims we’ve helped resolve.

Yes, you can still make a claim. An insurance company treats a claim as a “fault” claim when it can’t recover any of the costs it paid to settle the claim from a third party (such as another driver’s insurer). This does not change the fact that your insurer should make a payout reflecting the true pre-accident market value of your vehicle.

At Car Claim Specialists, our strategic partnerships allow us to assist drivers across the UK with write off claims, helping many people just like you secure a fair settlement. Our shared mission is to make the motor industry fairer and more accountable. Most importantly, we help you claim the compensation you deserve after your vehicle has been written off and you’ve received a settlement that’s lower than expected.

When you choose us, you benefit from:

  • A no-win, no-fee service

  • Expert advice from claim specialists

  • Support with insurer negotiations

  • Fast-track processing of your claim

  • Access to other claim types, including diesel emissions and mis-sold car finance

Claim Compensation for Your Written-Off Vehicle

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