Introduction

Thousands of drivers may be eligible to make a Motonovo car finance claim. If you bought your car using Motonovo PCP or HP finance, you could be owed compensation. Many agreements were not explained clearly, and some included hidden commissions. This could make your agreement mis sold.

In this guide, we explain what a Motonovo finance claim is, who qualifies, and how to start the process.

What Is a Motonovo Finance Claim?

A Motonovo finance claim is compensation for mis sold car finance. If Motonovo failed to fully explain the terms of your PCP or HP agreement, or if you were not told about a commission, the deal may have been unfair.

Many customers were unaware of how much extra they were paying. Some were pushed into unsuitable finance packages with inflated interest rates.

Why Are People Making Motonovo Claims?

The Financial Conduct Authority (FCA) found that many car finance providers, including Motonovo, had unfair commission practices. These practices encouraged dealers to offer higher interest rates in exchange for larger commission payouts.

In many cases, the customer was not told about the commission. This lack of transparency could mean your agreement was mis sold.

In 2024, the FCA launched a full review into historic motor finance commission arrangements. Claims are now being reviewed to assess whether customers were treated fairly.

If your finance deal included a hidden commission or poor advice, you may be able to make a Motonovo mis sold car finance claim.

Signs You Were Mis Sold Motonovo Car Finance

Not every finance deal was mis sold. But if any of the following apply, you may have grounds for a Motonovo claim:

• You weren’t told about dealer commission.
• The interest rate seemed higher than expected.
• You felt pressured into signing the deal.
• The finance terms were unclear or confusing.
• You weren’t offered alternative finance options.
• Your financial situation wasn’t properly assessed.

If any of these sound familiar, it’s worth checking your agreement. You could be owed thousands in compensation.

What Types of Finance Are Affected?

Motonovo offers several car finance options. The most commonly mis sold are:

• PCP (Personal Contract Purchase) – Often includes a balloon payment and optional ownership.
• HP (Hire Purchase) – Fixed monthly payments with ownership at the end.

Both finance types were affected by unfair commission practices. If you used Motonovo to fund your car, check your documents. Claims are valid even if you’ve already repaid the agreement.

Discretionary Commission Arrangements (DCAs) in Motonovo Agreements

Discretionary Commission Arrangements (DCAs) gave car dealers the power to set interest rates on finance deals. The higher the rate, the more commission they earned – often without telling the customer. This led to inflated costs and unfair agreements. Car Claim Specialists’ claim history shows that 90% of Motonovo agreements they’ve reviewed included DCAs. If your deal had a DCA, there’s a strong chance it was mis sold. You could be entitled to a full refund of the commission and overpaid interest.

Can I Still Claim if I’ve Paid Off My Finance?

Yes. You can make a Motonovo car finance claim even if your agreement has ended. In fact, most claims relate to finance deals made between 2010 and 2020. If you suspect your deal was mis sold during this time, you may still be eligible.

You usually have six years from when you discovered the issue to make a claim. So even older agreements can still qualify.

How Much Compensation Could I Get?

The amount varies depending on the terms of your deal. However, successful Motonovo claims have resulted in thousands of pounds being refunded.

If you were charged higher interest because of hidden commission, you could reclaim:

• The full commission amount.
• Additional interest you paid.
• Compensation for financial loss or stress.

The exact amount depends on your contract and the impact of the mis selling. As a claims specialist, we will help calculate your potential refund.

How to Start a Motonovo Car Finance Claim

We offer a no obligation, no-win, no-fee service. Here’s how the process works:

1. Check if you’re eligible – Complete our car finance checker to check your edibility. We begin by reviewing your car finance agreement thoroughly. Looking for terms that were not clearly explained or disclosed at the time of signing. This step is crucial in identifying any misleading information or hidden fees that could constitute as car finance mis sold.
2. Gather your documentation: We collect all related documents, such as the finance agreement, communications with the finance company, and payment records. Organised documentation strengthens your case by providing a clear trail of evidence when submitting a car finance claim.
3. Negotiate: One of our Legal Panel firms will process and negotiate your claim. Consulting with a legal expert who specialises in financial mis-selling can offer significant advantages. They provide a professional assessment of your case and guide you through the legal intricacies of filing a claim.
4. File your claim: Once you have everything in order, or legal panel firm will submit your claim to the finance company or through a financial ombudsman service.
5. Compensation: If successful, you could receive compensation for the overpaid amounts and potentially additional damages.

You don’t need to contact the FCA or take legal action alone. A claims team will manage everything for you.

What If My Motonovo Claim Is Rejected?

If your claim is rejected by Motonovo, we can escalate it to the Financial Ombudsman Service (FOS). They offer a free, independent review. Many rejected claims are overturned once the FOS gets involved.

This process can take longer, but it’s worth it if you believe your deal was unfair.

Start Your Motonovo Finance Claim Today

If you think you were mis sold by Motonovo, don’t wait. Claims are time-limited. With the FCA review underway, there’s never been a better time to act.

You could be owed thousands in compensation. Check your eligibility and start your Motonovo finance claim today with Car Claim Specialists. Recoup your losses and get the compensation you deserve.